Ocean View Support System

Click on the category to browse FAQs.

Accounts and Logins (3)

How to access Google, Clever & more!

How do I log into Clever?

How do I obtain my student's account information? (Teachers only)

Staff: How do I reset my password?
Computer Troubleshooting (1)

This category covers some basic computer troubleshooting tips.

How to check for updates on a Windows 10 PC (Staff)
Device Insurance (3)

This sections are FAQ's in regards to device insurance for student devices.

I purchased insurance for my student's device and already made an account on the SDC website. What's next after damages occur?

Is the device insurance a one-time payment or a monthly payment?

What is covered with the insurance? What is not covered?
Home Wi-Fi & Internet Connection (3)

How-to connect from home.

How do I connect my Chromebook at home?

How do I connect my iPad at home?

I'm having iPad Wi-Fi issues, what can I do to fix it?
iPad Troubleshooting (1)

This category covers FAQ's for users who are having issues with their iPad and would like to troubleshoot it.

My iPad is stuck and isn't responding when I touch the screen. How can I fix it?
Programs (1)

Having an issue with a program? Click here.

How do I get my Google Drive back?

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